Lack of response from Dotsure re: online enquiry for Motor Warranty

Item: dotsure.co.za
Rating: 2
Author: Bernard B

I sent an online request in the past week to https://www.dotsure.co.za/contact-us, for someone to contact me regarding the Motor Warranty option for my vehicle. I asked that I be contacted via email (not cellphone) & I have yet to receive any feedback from dotsure.

So much for selling the "great service"; yet you can't even take the time to answer my request on your website? I'm not impressed with the service!

Helpful (0)

Replies (1)

dotsure.co.za's replyOfficial

13 Dec 2021, 08:04

Hi Bernard,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.

Thanks, dotsure.co.za

dotsure.co.za's reply13 Dec 2021, 08:04

Official