MS
Mokgadi S

1 reviews | Active since Jun 2011

30 Aug 2022, 15:16

JUST DEBIT MY ACCOUNT SO I CAN CONTINUE WITH CLAIM PLEASE

I have been asking these people to debut my account, instead, they debit on days not agreed on and now my claim is on a halt because they cannot debit my account. I asked for their banking details and their response is that they do not have, can only do debit. Why?

0
Replies (4)
dotsure.co.za
dotsure.co.za's reply30 Aug 2022, 15:25
Official
Hi Mokgadi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
MS
Mokgadi S's update30 Aug 2022, 15:38
Reviewer Update
When? They will probably say the same thing.
dotsure.co.za
dotsure.co.za's reply30 Aug 2022, 15:46
Official
Hi Mokgadi, I have referred this to the relevant department. They should contact you shortly. 
MS
Mokgadi S's update31 Aug 2022, 09:28
Reviewer Update
By the way it is the next day and I still have not received a call.