NM
Nthabiseng M

1 reviews | Active since Jan 2024

08 May 2024, 14:33

It was 😔 bad, I w...

It was 😔 bad, I was offered a policy and due to bring a new car owner I accepted the policy telephonically which then I was sent my policy visa email once I went through the documents the next day I contacted them and asked questions with answers given that is when I realise the policy won't be beneficial to me and I advise to have it on hold of which every add on department was calling offering a lot of add ONS worse I have been sent even debit checks after every call with all different amounts wabti to debit on my account I then made the final decision called them and told them to cancel all the policies just to ensure there is nothing that makes me have any connection with them my policy came with a tracking device of which wasn't installed as yet and was advised

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Replies (1)
dotsure.co.za
dotsure.co.za's reply08 May 2024, 14:41
Official
Hi Nthabiseng, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za