Is this a real insurance company or another ****?

It's my first every Hello Peter complaint and I feel very strongly that others should be warned about Dotsure. They are the worst insurance company I have ever dealt with, they have taken weeks to get back to me despite a number of emails. Then I'm told that my claim was cancelled due to the fact that they never received a photo of my odometer reading in my car. I have submitted approximately 20 pictures, only 2 were relevant to my motor car claim. Then without any notification they decide to cancel the claim. I have many years experience in business and been with the same insurance company for 30 years, they unfortunately moved their customer book to Dotsure which has been a total disaster. I wonder if this is a legit company, I will not leave a stone unturned until my claim has been successfully handled. This company has no credibility and I find them completely without integrity, erring on the side of dishonesty.