ND
Nomalungelo D
1 reviews | Active since Oct 2017
14 Mar 2023, 13:59
Insurances companies are *******
My mother passed in 2021 and in 2019 she had an accident, she was due to be returned some money by Dotsure car insurance and I have been chasing after them for two year now. They are ******* and I would not take up any insurance with a company that does not do any follow ups or check up on claims. I would never recommend this company to any one even through it was the last company on earth.
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Replies (2)
dotsure.co.za's replyOfficial
14 Mar 2023, 15:28Hi Nomalungelo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply14 Mar 2023, 15:28
Official
Hi Nomalungelo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Nomalungelo D's updateReviewer Update
15 Mar 2023, 11:39Well Dotsure have truly made me change my mind about its services. I guess it is not the company but the individuals that I was dealing with. The have managed to resolve an issue that was pending for along time within 24 hours.
I stand corrected thank you for the assistance.
I stand corrected thank you for the assistance.
ND
Nomalungelo D's update15 Mar 2023, 11:39
Reviewer Update
Well Dotsure have truly made me change my mind about its services. I guess it is not the company but the individuals that I was dealing with. The have managed to resolve an issue that was pending for along time within 24 hours.
I stand corrected thank you for the assistance.
I stand corrected thank you for the assistance.