SM
Solule M
1 reviews | Active since Aug 2015
08 Sept 2022, 11:09
Insurance
I requested feedback for debit order query But call center is refusing to give sending me from pillar to post. Debit order wasn’t deducted by dotsure and was told of system error must send bank statement which I did but now feedback is what I don’t get since 25 August
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dotsure.co.za's replyOfficial
08 Sept 2022, 11:15Hi Solule , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply08 Sept 2022, 11:15
Official
Hi Solule , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za