MS
Mantombi S
1 reviews | Active since Jan 2023
11 Apr 2023, 13:32
Insurance
Dotsure are crocks i lost my car keys on the 4th of December 2022 and they said they do not cover lost keys which was a lie because I've claimed before for keys and it is on my policy schedule that keys are covered, then they went ahead to say i must get a quotation for keys but they declined my claim but i'm still paying insurance for the same car but Dotsure is not helpful and they very dishonest.
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dotsure.co.za's replyOfficial
11 Apr 2023, 13:39Hi Mantombi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply11 Apr 2023, 13:39
Official
Hi Mantombi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za