*********** Insurance Company

I had an insurance with dotsure with a shortfall cover,when I had an accident where my Suzuki Swift was written off by a reckless young man,Dotsure simply stop their investigation when the young man said afterwards that there was a 3rd vehicle which pushed his car into mine,although there is no evidence of a 3rd vehicle and inspite of the police officers who can confirm that there were only 2 vehicles involved as they attended the scene on that Friday evening of 08/03/2024.Dotsure paid only a certain percentage of the shortfall cover which still left me with an amount to pay the bank.Its so disappointing to only find out after the accident that even their shortfall cover is a shortfall.So what is the point of having a shortfall cover with Dotsure. I can't recommend anyone to insure their vehicle or anything with Dotsure because they are pathetic and only care about the premiums they get from the client every month.,I must now pay a vehicle that I don't have because of dotsure's incompetence.Its really unacceptable to have an insurance company like Dotsure.All they had to do was to do a proper investigation and their shortfall should cover the full shortfall amount.