SM
Stefaans M

1 reviews | Active since Nov 2023

20 Oct 2024, 14:10

*********** insurance company

Dotsure left me with debts after my Suzuki Swift that I insured with them with a shortfall cover as well Dotsure's shortfall cover is a shortfall on its own because it didn't cover my shortfall with the bank that financed my car.They are useless in investigating and just gave up when the young man who was reckless and negligent said afterwards that there was a 3rd vehicle who pushed his car into mine.What's worst is that dotsure never bothered to get any evidence or statements from the police officers who can confirm that there was no 3rd vehicle involved as they attended the accident scene and interviewed me and the young man who admitted on the scene that he drove into my Suzuki from behind as he was driving to fast.I can never recommend dotsure to anyone because they are totally useless.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply21 Oct 2024, 10:28
Official
Hi Stefaans, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za