XM
Xatyiswa M
1 reviews | Active since Jan 2025
30 Jan 2025, 15:27
************* Insurance.
We are currently facing an issue with this insurance. They are refusing to pay what my mother's car is worth after writing it off nilly willy. They receive their payments without fail but when it's time to pay up it's stories and missing information. They gave my old mother 7 days to accept a settlement without answering questions she has, they want her to give in to their demands without giving her satisfactory answers to her questions. DO NOT USE DOTSURE!
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dotsure.co.za's replyOfficial
30 Jan 2025, 16:00Hi Xatyiswa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply30 Jan 2025, 16:00
Official
Hi Xatyiswa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
XM
Xatyiswa M's updateReviewer Update
30 Jan 2025, 16:05I will be waiting for that call.
XM
Xatyiswa M's update30 Jan 2025, 16:05
Reviewer Update
I will be waiting for that call.