TM
Tracey M

1 reviews | Active since Jan 2026

27 Jan 2026, 07:28

****ins hassle free claims process

I saw a nasty cut on my 7 month old kittens leg and rushed her to an emergency vet on a Friday evening. Needless to say 3 stiches later, medicine and +-R4500.00 later I brought her home. I submitted the claim on Monday morning and by Monday afternoon the claim was settled (Around R2500 based on my policy) along with a get-well message to my little kitty. Claim submission was incredibly hassle free and the staff at Dot sure were a pleasure to deal with. I was sceptical about taking insurance and a waiting period, but I was insured for a few months when the accident occurred, and I will highly recommend pet insurance through them.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply27 Jan 2026, 07:55
Official
Hi Tracey,
Wow, your 5-star review brought big smiles to our team! We are so grateful for your support and for trusting us to protect what you love most.
Hope your kitty gets well soon and thank you for being part of the dotsure.co.za family.
The dotsure.co.za team