TH
Tanya H

1 reviews | Active since Mar 2014

07 Jun 2022, 12:26

Incredible service without any sort of pushback EVER - HIGHLY RECOMMEND!

I have been with Dotsure ever since I had to rush my baby (my kitty) to the vet in the middle of the night - safe to say I got a HUGE bill and immediatly put Mowgli onto a Dotsure plan (along with another 2 of my fur babie). Every single time I claim, I have zero pushback - most of the time I dont even have to fill in the claim form - I just send the receipt from the vet directly to one of the ladies I always deal with and within 24 hours I have been refunded in full. I would HIGHLY reccomend them to anyone who has any fur baby or plans on getting one! (and I have most definitely referred many a friend and family to dotsure!) Thank you Dotsure for helping me to keep my baby in tip top shape without the stress of Vet Bills

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Replies (1)
dotsure.co.za
dotsure.co.za's reply07 Jun 2022, 12:35
Official
Hi Tanya, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the Claims team as well. ;-) 

The dotsure.co.za family