Incredible

Fast, efficient, helpful, excellent value.

I have the accident cover plan for my dogs. Because that's not the kind of thing that can be prepared for and an accident is never cheap. My little girl, Amber, had a terrible in accident in June only a couple of months after I got the insurance. She ran into a tree branch while out on a walk. It went right through the front of her chest and through to her shoulder blade. My vet was horrified, said the muscle was completely shredded and it was a miracle she could still walk. She also managed to rip out her stitches in the night and had to have a second surgery to fix the damage she'd done to herself. Needless to say, this was a very costly endeavour.

The paperwork was super easy to submit, which I appreciate as I was quite frazzled at the time. Any questions I had were answered promptly. Nomandla Klaas assisted me and she was so incredibly helpful and sympathetic to my concerns. My claim was approved the day after I submitted and paid out the next day! Not only did they cover the initial surgery, but also the second for her stitches. This accident would otherwise have put me in financial hardship. 15/10, a strong recommend.