CM
Charmaine M

1 reviews | Active since Jul 2016

02 Oct 2024, 07:47

Incorrect debit order date

Please could you update the debit order date as requested, you keep debiting on the incorrect date and it’s infuriating.

Debit order needs to start on the 31 of October have this corrected please.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply02 Oct 2024, 08:03
Official
Hi Charmaine, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za