VN
Verleen N

1 reviews | Active since Dec 2015

30 Dec 2021, 14:29

***********/Unskilled

Not even one star worth of their service. Bought a new car which needs to be registered in 2022 the amount of calls to an extend where I was about to cancel my insurance and the tracking device. The premiums are low and you get caught with a 3 year contract for the Netstar device.

Low premiums = Low customer Service = Customers patience to being lost have not dealt with such *********** people in a long time.

#dotsure#netstar#service sucks!!!!!

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply30 Dec 2021, 18:50
Official
Hi Verleen, 

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za