TM
Tumi M

1 reviews | Active since Aug 2014

19 Jul 2021, 21:16

*********** Insurance companies

As a client I am caught between 2 insurance companies ( Hollard and Dotsure), I submitted a household claim over a month ago. My claim was assigned to Digicall to assess my claim and now none of 2 insurance companies want to finalize my claim. I'm really annoyed and disappointed by the service from both Hollard and Dotsure. I'm now caught in the middle of their business transaction to migration clients from Hollard to Dotsure.. But Dotsure can debit my bank account ?

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply20 Jul 2021, 09:18
Official
Hi Tumi,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za