*********** insurance

I am sitting with a problem now as I wrote this complain I have advised this company that I will be cancelling the comprehensive cover with them as from the 15 of December 2022 instead they just cancelled the policy now and it is the last day that I am covered with them today and they are debiting on the 15th of every month now hence I told their consultant Zinhle the new insurance company will kick in on the 15 of December 2022 was just giving them. For the 15 days I'll be without insurance Zinhle further said I will be called by someone higher to further assist there was no one ever called me but in their records they say Isaac called of which that call never happened when asking for records of the call no one currently willing to help.