GP
Godfrey P
1 reviews | Active since Mar 2009
10 Mar 2023, 17:23
INCOMPETENCE
I CALLED AT 2PM TO LODGE A COMPLAINT ABOUT THE BAD JOB PG GLASS DID ON MY CAR, I WAS TOLD THE AGENT DEALING WITH MY CLAIM WOULD CALL ME AS THEY WERE OUT AT THE TIME I CALLED. 4 HOURS LATER I AM STILL WAITING. PG GLASS INSTALLED INCORRECT WINDSCREEN ON MY CAR AND I NEED THAT FIXED ASAP, IF I DON'T THIS WOULD AFFECT MY WARRANTY ON THE CAR. PLEAS ADDRESS THIS WITH PG GLASS AS A MATTER OF URGENCY. THANK YOU
Claim No COMB***
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dotsure.co.za's replyOfficial
10 Mar 2023, 20:24Hi Godfrey, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply10 Mar 2023, 20:24
Official
Hi Godfrey, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za