AA
Angelina A

1 reviews | Active since Jun 2013

25 Nov 2020, 13:37

IN AWE ---- CUSTOMER SERVICE AT ITS FINEST

Had my first claim with them. It was effortless! Here is what absoutely wowed me: A courtesy phone call from Lauren just to let me know my claim had been processed and the amount that the amount would be paid to my account within the next 3 days!!! A phone call ---- so customer relations is not dead.....mmmm setting the standard pretty hight there Dotsure :) Oh and let's just note the ADORABLE "get well soon" card sent via email to our Gucci!!!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply25 Nov 2020, 14:25
Official
Hi Angelina,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team] as well. ;-) 

The dotsure.co.za family