RV
Ronnie V
1 reviews | Active since Feb 2019
01 Dec 2021, 19:31
"*******" premium deduction
I gave them over a month's notice that my policy is to be cancelled yet they went ahead and deducted my debit order anyway. Cancellation due to around 15% increase in premiums for 2 years in a row.
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dotsure.co.za's replyOfficial
02 Dec 2021, 08:06Hi Ronnie,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply02 Dec 2021, 08:06
Official
Hi Ronnie,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za