******* DEBIT ORDER

I cancelled my insurance effective 1 December 2019 from Dotsure as i experienced terrible service when claiming for an accident. I was informed that I will still pay Netstar for the tracking device but that they will be in contact to confirm debit order amount as nothing has ever been communicated and when it will start to deduct. I have heard nothing from Netstar to confirm but today 5/12 an amount of R145 was *******ly debited from my account I assumed it was netstar but even so no communication or instruction to debit was given, i called netstar they confirmed it was not the mas i am still linked to Dotsure, i call my bank my bank confirms it is netstar i call again and they confirm it is not them and is in fact Dosture. this is unacceptable i cancelled yet they are still debiting and no communication was sent out to me to debit or to even confirm the amount - this is one of the many reasons i cancelled dosture as the service is terrible! i am still waiting for someone from Dotsure to call me to confirm this ******* debit from my account