EE
Eleni E

1 reviews | Active since Jul 2025

21 Jul 2025, 08:36

I would like to express my sincere appreciation to the two consultants (Chanelle Hechter and Demar Jansen) who recently assisted my family with our application for Dotsure puppy insurance

I would like to express my sincere appreciation to the two consultants (Chanelle Hechter and Demar Jansen) who recently assisted my family with our application for Dotsure puppy insurance. From the very beginning, both consultants were extremely patient, taking the time to answer all our questions and guide us through the process step by step. Their professionalism and friendliness made the process feel simple and stress-free. They were knowledgeable and provided us with clear, detailed advice along with all the relevant information we needed to make an informed decision. It was evident that they genuinely cared about helping us and ensuring our puppies get the best possible coverage. It’s rare to come across such excellent customer service these days, and we’re truly grateful for the positive experience. Thank you again for going above and beyond!

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply21 Jul 2025, 08:51
Official
Hi Eleni, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Chanelle and Demar as well. ;-) The dotsure.co.za family