I went from excited to be a client to disappointed in one week

I recently came across Dotsure Insurance and was really excited to be joining them. I got a car insurance quote from their website and I was really excited at the fact that I could do it online and everything was done via the website. I was also really excited as the premium was affordable and there seemed to have been no fine print that was going to get me when I had to claim. I read through all the policy documents to make sure if everything is standard and it was and was so excited I even insured my Macbook and was even considering to insure my iPhone and Apple Watch.

Also, I was aware that as part of joining them I have to have a Telematics device installed by Netstar, which I was comfortable with as I drive responsibly and seeing that I travel sometimes it would be great to be able to check if my car is still in the garage every now and then. However, then I read the T&C’s for the device and realised that you automatically go into a 3-year contract with Altech, so if you leave after a year because Dotsure double your premium for example then you are liable to pay Altech for another 2 years or a cancellation fee for the 2 years. I have to say that this ridiculous as it is something that is compulsory by Dotsure and not the insured. Why is the insurance premium month-to-month which is paid to Dotsure and how you make money, but a third party company is guaranteed 3 years of money from your customers. You are basically forcing customers into taking the telematics device and then trapping them into a 3-year contract with a 3rd party company. You should really reconsider this and make it into a month to month contract as Altech does offer month to month contract. I was really disappointed when I read this and have canceled my insurance and even told the same people I bragged to about you how ridiculous this is. So all I can say is read your paperwork!