H
Hannah
1 reviews | Active since Jan 2023
01 Feb 2023, 21:19
I was initially very...
I was initially very happy with the sign up process but I have queried an additional DebiCheck amount showing on my bank details several weeks ago and my ticket keeps being closed by them although I have still not been assisted.
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dotsure.co.za's replyOfficial
01 Feb 2023, 23:26Hi Hannah, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply01 Feb 2023, 23:26
Official
Hi Hannah, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za