MB
Mphathi B

1 reviews | Active since Jun 2025

29 Jun 2025, 17:51

I renewed my contract last year October they asked for the updates on the vehicle and mileage gave them everything

I renewed my contract last year October they asked for the updates on the vehicle and mileage gave them everything.theyve been debiting every month. Now I need to claim they saying they I can't claim because my mileage is to high. Why didn't they tell me when I was renewing. Instead they continue debiting. Please assist

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Replies (1)
dotsure.co.za
dotsure.co.za's reply30 Jun 2025, 07:46
Official
Hi Mphathi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za