JP
Jacqui P
1 reviews | Active since Aug 2019
08 Sept 2025, 13:28
I received excellent client service from Michael Bennett this morning
I received excellent client service from Michael Bennett this morning. I was considering changing our pet insurance to another company (for affordability AND because I had not read their policy document thoroughly). Without being 'pushy', Michael calmly and patiently helped us to weight up the pros and cons of the two companies, allowing us to come to our own conclusion that, quite obviously, Dotsure is the much better option. Michael also arranged for an affordable premium and I can honestly say that he is the reason I did not make the mistake of leaving Dotsure. This was also a good lesson on the importance of reading policy documents carefully. Thank you Michael.
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Replies (1)dotsure.co.za's replyOfficial
08 Sept 2025, 15:33Hi Jacqui, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Michael as well. ;-) The dotsure.co.za family
dotsure.co.za's reply08 Sept 2025, 15:33
Official
Hi Jacqui, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Michael as well. ;-) The dotsure.co.za family
