NM
NOMZAMO M

1 reviews | Active since Dec 2019

21 Dec 2019, 19:51

I have regrets of joining and referring people to DOTSURE OAKHURST

THESE PEOPLE ARE IGNORING MY CLAIM NOT GIVING ANY FEEDBACK I DONT EVEN KNOW WHAT THEY DOING NOW WITH MY CLAIM , I HAD TO CALL THEM SEVERAL TIME TILL ONE AGENT TOLD ME I NEED TO SUBMIT A DOCUMENT NO ONE BOTHERED TO TELL ME , DOC WAS SUBMITTED VIA EMAIL NO ACKNOWLEGMENT NO NOTHING IF I CALL THEY ALL SAY THE SME STORY SOMEONE IS REVIEWING WE WILL CALL YOU BACK ...ITS DECEMBER VERY BUSY I NEED A PHONE AND IVE BEEN LOYAL TO THESE PEOPLE .

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Replies (1)
dotsure.co.za
dotsure.co.za's reply21 Dec 2019, 19:55
Official
Hi Nomzamo,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further. 

Thanks, 
dotsure.co.za