I had to assist my widowed mother with canceling an old policy in my late father’s name and to move the insured vehicle to a new policy in her name

I had to assist my widowed mother with canceling an old policy in my late father’s name and to move the insured vehicle to a new policy in her name. It took a few attempts to get them to return my emails. After an attempt was made to speak to my mother, it became clear to them that she was confused and they dealt with me instead. Cinteasha was very understanding and helpful and we managed to sort it all out in the end.