RR
Rochelle R
1 reviews | Active since Jan 2025
02 Jan 2025, 12:21
I had an amazing experience with Dotsure's assistant Precious Xego during my cancellation process
I had an amazing experience with Dotsure's assistant Precious Xego during my cancellation process. Instead of simply processing my cancellation, she went above and beyond to offer a solution that allowed me to maintain coverage for my pet for the next 6 months using my current credit. They also provided a 30% permanent discount, which applies even if I decide to upgrade my pet's plan or add another furry family member in the future. Precious Xego thoughtful approach ensured my pet remains protected, and her flexibility and care made a huge difference. Highly recommend Dotsure`s service and Precious Xego as a representative for any pet owner!
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Replies (1)dotsure.co.za's replyOfficial
06 Jan 2025, 09:05Hi Rochelle, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Precious as well. ;-) The dotsure.co.za family
dotsure.co.za's reply06 Jan 2025, 09:05
Official
Hi Rochelle, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Precious as well. ;-) The dotsure.co.za family
