PP
Preston P
1 reviews | Active since May 2023
05 May 2023, 15:21
I had a Building Claim for my roof
I had a Building Claim for my roof. They send out inspectors who did not do a proper inspection on where the problem was. They accepted the FALSE report and decline the claim. I told them over and over that the information is not accurate but they did not give me the benefit of the doubt even. I am still sitting with a Damage roof and winter is coming. This to state this claim took 1 year to be finislished just now in April and still a Negative result.
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dotsure.co.za's replyOfficial
05 May 2023, 16:56Hi Preston, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply05 May 2023, 16:56
Official
Hi Preston, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za