NM
Nthabiseng M

1 reviews | Active since Apr 2018

06 Sept 2022, 13:30

I don’t know when last I spoke to such a calm agent Asisipho Mafani, we reviewed my policy and all was explained and made a clear understanding

I don’t know when last I spoke to such a calm agent Asisipho Mafani, we reviewed my policy and all was explained and made a clear understanding. I kept on asking her questions that I don’t want anything that will Make my premium be more that the agreed amount. I assumed the courtesy was part of the premium (crazy I know) and she explained that yes it comes at extra cost IMAGINE😂, am happy with her service. I know being an agent is hard some of us (customers) can ruin someone else’s entire day because we speak to them as if they ain’t following protocols when ALL of us from different workplaces we do. ✋🏾 high 5 Sana

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Replies (1)
dotsure.co.za
dotsure.co.za's reply06 Sept 2022, 14:09
Official
Hi Nthabiseng , Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Asisipho  as well. ;-) The dotsure.co.za family