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Clodine H

1 reviews | Active since Sept 2019

23 Nov 2022, 13:29

I contacted the call center wanting to cancel my policy due to current financial constraints

I contacted the call center wanting to cancel my policy due to current financial constraints. Being a client for about 2 years I have always received THE best assistance from Dotsure so understandably was a bit sad to bring our journey to an end. Our furbabies are our life and it was a difficult decision to make. I spoke to consultant Wynonia Oosthuizen who advised that there are more options available - she was understanding, patient and really went the extra mile to see how Dotsure can be of assistance given our circumstances. I was truly impressed and felt so much more at ease that a plan was formulated especially to suit our current needs. THANK YOU Dotsure for doing what you do!!! An extremely happy furbaby Mommy here❤️ - Mrs Clodine van Heerden

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Replies (1)
dotsure.co.za
dotsure.co.za's reply23 Nov 2022, 14:31
Official
Hi Clodine , Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with the team as well. ;-) The dotsure.co.za family