SM
Solly M
1 reviews | Active since Dec 2016
06 Dec 2021, 10:04
HORROBLE SERVICE!!
Took out a Motor Warranty with Dotsure for my BMW, now I have a claim that was since lodged on the 2nd of December 2021. whenever I phone them to follow-up no-one seems to be willing to assist me as i'm being sent from pillar to post and being told an assessor will give me a call but nothing. I need this finalized and claim paid as my car is since with BMW dealer awaiting repairs.
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dotsure.co.za's replyOfficial
06 Dec 2021, 11:18Hi Solly,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply06 Dec 2021, 11:18
Official
Hi Solly,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za