BM
Boikarabelo M
1 reviews | Active since Apr 2021
03 Nov 2021, 17:20
Horrible Service. Proof that insurance companies avoid to assist by all means.
Dotsure refuses,yes again, to cancel additional excesses on a claim even when it is impossible to produce certain documents due to the current pandemic. Horrible service,it's like not having insurance at all. I cannot pay around 25k excess even though I was rear ended. Appalled really.
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dotsure.co.za's replyOfficial
04 Nov 2021, 07:48Hi Boikarabelo,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply04 Nov 2021, 07:48
Official
Hi Boikarabelo,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za