HS
Henko S
1 reviews | Active since Jan 2022
15 Oct 2023, 08:29
Horrible service goin on for a month
Week 4 has come and gone. My claim is still no further that it was initially. Dotsure has sent their own service provider to look and the equipment. I have spoken to a manager and still the exact same response. We are looking at your claim and will get back to you. Not really sure what you looking at. The reports and assessments that was sent to you are highly detailed with pictures of everything that was looked at and everything that is damaged. Explained in a detailed damage report. I am so unhappy with the horrible service I've received from dotsure. With this claim
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Replies (2)
dotsure.co.za's replyOfficial
15 Oct 2023, 17:47Hi Henko, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply15 Oct 2023, 17:47
Official
Hi Henko, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
HS
Henko S's updateReviewer Update
16 Oct 2023, 18:02Another day Passed and still no response form Dotsure.
My Claim is no further than it was 4weeks ago.
This service is horrible.
My Claim is no further than it was 4weeks ago.
This service is horrible.
HS
Henko S's update16 Oct 2023, 18:02
Reviewer Update
Another day Passed and still no response form Dotsure.
My Claim is no further than it was 4weeks ago.
This service is horrible.
My Claim is no further than it was 4weeks ago.
This service is horrible.