RC
Richard C
1 reviews | Active since Jul 2020
03 Dec 2021, 11:28
Horrible Service from Dotsure Insurance
When i took my insurance with dotsure, i informed them that my wife an i will be the only ones allowed to drive the vehicle. I even requested them more than ones to add my wife in the policy and they acknowledged but they never added her.
When we had an accident they turned back to declined my claim. At no time did they inform me that my wife is not allowed to drive the car
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dotsure.co.za's replyOfficial
03 Dec 2021, 11:42Hi Richard,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply03 Dec 2021, 11:42
Official
Hi Richard,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za