SJ
Simoné Joubert

1 reviews | Active since Apr 2021

29 Sept 2023, 10:42

Horrible Service

We have been trying since Friday last week to submit a motor accident claim, we have tried every channel of communication multiple times and get promised everytime that someone will call back. Absolutely ridiculous!

If someone eventually feels like helping us please do. ***

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply29 Sept 2023, 10:55
Official
Hi Simonè, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
SJ
Simoné Joubert's update13 Oct 2023, 12:58
Reviewer Update
Two weeks later and we still have to call in to find out what the hell is going on otherwise nothing progresses.... Get your act together guys!