KT
Keitumetse T

1 reviews | Active since Jun 2024

26 Jun 2024, 02:31

Horrible service

I wouldn't recommend this company to anyone. It's only three weeks since I joined dotsure but horrible experience I ve had so far. They debit my account on the day i did not agree on with different amounts that I did not sign up for and I made it clear to them that I am not interested in their ad-ons, I am ok with just a comprehensive cover. I think I should cancel immediately.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply26 Jun 2024, 09:07
Official
Hi Keitumetse, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za