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Prince M
1 reviews | Active since Oct 2019
10 Jun 2022, 10:27
Horrible service!
Worst experience with DotSure! I was involved in an accident with your client and now you are playing hide and seek with my payment, SINCE JANUARY, yikes! It is now June and the consultant (LESEGO in the legal department) suddenly changed his tone when talking to me! I am also a client and I am having second thoughts! The service is really nauseating! At this point and time, I wouldn't advise anyone to insure with this ****!
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Replies (2)
dotsure.co.za's replyOfficial
10 Jun 2022, 10:28Hi Prince, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply10 Jun 2022, 10:28
Official
Hi Prince, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Prince M's updateReviewer Update
10 Jun 2022, 10:31Yikes, this is an auto-response! I hope this is indeed referred to the relevant department!
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Prince M's update10 Jun 2022, 10:31
Reviewer Update
Yikes, this is an auto-response! I hope this is indeed referred to the relevant department!