YW
Yasmin W
1 reviews | Active since Jan 2022
12 Mar 2024, 15:24
Horrible service
I’ve been with Dotsure for almost 2 years now .Dotsure has given me the best customer experience but when it comes to the accounts department it’s horrible!
I’ve been waiting for 2 months for Dotsure to call me back everytime I respond to their email they send me every week!!!!!!!!
Please contact me so I can cancel !
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dotsure.co.za's replyOfficial
12 Mar 2024, 15:26Hi Yasmin, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply12 Mar 2024, 15:26
Official
Hi Yasmin, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za