LM
Leuba M

1 reviews | Active since Oct 2022

29 Dec 2022, 14:26

Horrible experience from Dotsure car insurance

Horrible chapter of my insurance history. Alegra Tiervlei requested a copy of my bank statement for a refund which I sent on the 21st of December. Till today, I haven't received my refund after cancellation. What a horrible experience. Don't bother!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply29 Dec 2022, 19:55
Official
Hi Leuba, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za