NM
Nkgwete M
1 reviews | Active since Jul 2011
16 Jan 2020, 14:23
Horrible customer service
This company is very quick to increase premiums but quite slow to help me with a claim on my car. It's been 24 hours since I logged a claim and the consultant said they would get Siphiwo Faas to contact me about the claim. No one has contacted me and I am driving around in a car with a shattered back window!
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Replies (1)
dotsure.co.za's replyOfficial
16 Jan 2020, 14:25Hi Nkgwete,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply16 Jan 2020, 14:25
Official
Hi Nkgwete,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks, dotsure.co.za