SM
Sbusiso M

1 reviews | Active since Oct 2021

03 Nov 2021, 10:34

Horrible

Horrible, claim was not honoured. Cancelled the policy but till today I have not received my refund.

0
Replies (4)
dotsure.co.za
dotsure.co.za's reply03 Nov 2021, 10:46
Official
Hi Sbusiso,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za
SM
Sbusiso M's update07 Nov 2021, 00:53
Reviewer Update
This must be an automated response. Anyway no one has called me and I still don’t have my money back.
SM
Sbusiso M's update25 Nov 2021, 07:21
Reviewer Update
Till today no one has called and no refund.
dotsure.co.za
dotsure.co.za's reply25 Nov 2021, 08:10
Official
Hi Sbusiso,

We will follow up with our team.

dotsure.co.za