OM
Ofentse M
1 reviews | Active since Jul 2021
12 Jul 2021, 13:26
Hollard is still ******** clients!!!
Hollard is still ******** clients. One thing they are good at is calling clients once they have been called out. It has been over 3 weeks since I submitted my claim for the extended warranty but all I have received is texts. They are very good at saying someone is working on your claim.
I was told their turnaround time is 3days but it has been 3 weeks. I have literally begged consultants to help me with my claim but nothing has happened. I previously stated that their strategy is to frustrate clients so bad that they abandon their claims and I still stand by those words.
Hollard is ******** clients, period!!!
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Replies (1)dotsure.co.za's replyOfficial
12 Jul 2021, 14:16Hi Ofentse,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply12 Jul 2021, 14:16
Official
Hi Ofentse,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
