AW
Ashleigh W
1 reviews | Active since Jun 2022
09 Jun 2022, 11:12
Highly recommend Dotsure for efficiency, affordability and its professional staff
An agent named Liam Glenister contacted me to follow up on payment of my account. He got right to the point, was friendly and well-spoken, and assured me immediately that my pet insurance would not simply lapse owing to the bounced payment. He assisted me in ensuring that the payment could be made. He was very respectful, and I appreciated that he was cognisant of my time. He also made a point of referring to my pets by their names, which was a lovely gesture.
This interaction only serves to complement my general experience of Dotsure since signing on with their pet insurance service around 5 years ago. They are competitively priced, friendly and very efficient indeed.
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Replies (1)dotsure.co.za's replyOfficial
09 Jun 2022, 11:19Hi Ashleigh, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continue impressing you with our service. We'll share the compliments with Liam as well. ;-)
The dotsure.co.za family
The dotsure.co.za family
dotsure.co.za's reply09 Jun 2022, 11:19
Official
Hi Ashleigh, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continue impressing you with our service. We'll share the compliments with Liam as well. ;-)
The dotsure.co.za family
The dotsure.co.za family
