PM
Phumelele M
1 reviews | Active since Apr 2018
06 Apr 2021, 13:12
Hial Claim
At home the was a hail on the 27 March, not only my car was affected but many cars for that matter, I called to log my claim and ever since these people are running around. the things they require from me my sister who is driving X4 did not experience such with her insurance, my uncle and my cousins none of them are having problems already their cars are at panel beaters for repair. mine I'm told this story in the morning and another story in the day. I will never advice anyone to use this insurance after my bad experience. I'm sick of stress, I can not work no focus. I have been paying around R2300 for 2 cars with them. I have lost trust.
Helpful (0)
Replies (4)0
Replies (4)
dotsure.co.za's replyOfficial
06 Apr 2021, 13:49Hi Phumelele,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply06 Apr 2021, 13:49
Official
Hi Phumelele,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
PM
Phumelele M's updateReviewer Update
06 Apr 2021, 14:41The damage on the car with quotation are R55911 and these people are saying they will deposit R13500 + R3000 (access) to go fix my car (crying), where should I fix the car with R16000. how did I came across with such cruel people in my life. I will not accept this. I will die of stress how do I fix the car.
PM
Phumelele M's update06 Apr 2021, 14:41
Reviewer Update
The damage on the car with quotation are R55911 and these people are saying they will deposit R13500 + R3000 (access) to go fix my car (crying), where should I fix the car with R16000. how did I came across with such cruel people in my life. I will not accept this. I will die of stress how do I fix the car.
PM
Phumelele M's updateReviewer Update
06 Apr 2021, 16:13dotsure.GIF 33.42 KBthe keep saying they did not receive my email. they don't want to pay
PM
Phumelele M's update06 Apr 2021, 16:13
Reviewer Update
dotsure.GIF 33.42 KBthe keep saying they did not receive my email. they don't want to pay
PM
Phumelele M's updateReviewer Update
07 Apr 2021, 14:12IM ****en ****ed of this company and will advice anyone not to take it, they do not want to pay and they don't fix the car instead they give you cheap labor to say you can fix your car there
PM
Phumelele M's update07 Apr 2021, 14:12
Reviewer Update
IM ****en ****ed of this company and will advice anyone not to take it, they do not want to pay and they don't fix the car instead they give you cheap labor to say you can fix your car there