HU
Heidi-Marie Uys
1 reviews | Active since Jan 2022
18 Apr 2023, 13:53
Helpless victim of Dotsure's poor service
I dont know what to say or write anymore. I feel so helpless because "nothing" I explain or request from Dotsure goes through! They just keep on debiting my account. They don't care about all the negative reviews people see about their service. It seems like the only way to stop this people from debiting my "empty account and cancel the policy, is to die! I just dont know anymore.....
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dotsure.co.za's replyOfficial
18 Apr 2023, 14:13Hi Heidi-Mari, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply18 Apr 2023, 14:13
Official
Hi Heidi-Mari, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za