1 reviews | Active since Sept 2017
Heartbroken Pet Parent
I have been with Dotsure Pet Insurance for more then 10 years. My previous Jack Russel who passed away and my mom's Yorkshire Terrier were both insured with Dotsure. Now my current Jack Russel child who is 9 years old developed diabetics and went blind within a month. Cataract surgery cost R52000.00 but Dotsure will only pay R8000.00 towards the surgery. If I Google which pet insurance will pay for Cataract surgery it indicates that One plan and Dotsure Superior Plan has the highest annual limits and will cover the surgery. You are limited to surgery for R8000.00 so if the surgery cost more Dotsure won't pay. I am currently looking for other insurance for my 2 year old doggie, what if he needs surgery over R8000.00?
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team