TN
Tumi N

1 reviews | Active since Oct 2010

20 Nov 2023, 17:58

Happy Dotsure Customer

I've always had a great customer service experience with Dotsure, regardless of which department I am communicating with.

Last week November 17th was a cherry on top for me as I received an outstanding service from a gentleman by the name of Khanya Njalo. Khanya is very friendly, patient, and informative. The changes I needed to make on my policy were implemented quicker and more effortless than I anticipated. Khanya took me through the new details, clearly and patiently explaining every detail, as well as all the different options available to suit my needs. Such service is very rare these days.

Thank you Khanya for your kindness and I hope you continue to brighten up other people's days like you did mine. I hope Dotsure knows what an asset they have in you. Boitumelo Nkitle

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Replies (1)
dotsure.co.za
dotsure.co.za's reply20 Nov 2023, 18:04
Official
Hi Tumi,  Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Khanya as well. ;-) The dotsure.co.za family