NU
Nadia-Bianca Uys
1 reviews | Active since Nov 2022
29 Nov 2022, 09:53
Had to pay vet bills myself
Long story short, one of my cats broke his hind leg and then a few months later fractured his pelvis. I had to pay the vet bills myself. No help from dotsure. Wouldn't recommend.
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Replies (2)
dotsure.co.za's replyOfficial
29 Nov 2022, 11:51Hi Nadia-bianca, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply29 Nov 2022, 11:51
Official
Hi Nadia-bianca, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Nadia-Bianca Uys's updateReviewer Update
29 Nov 2022, 13:56I cancelled my Dotsure policy years ago after this incident and thus don't have any policy information to share.
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Nadia-Bianca Uys's update29 Nov 2022, 13:56
Reviewer Update
I cancelled my Dotsure policy years ago after this incident and thus don't have any policy information to share.